Holiday Inn Express Jakarta Matraman, an IHG Hotel
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The staff are amazing. Very friendly and welcoming. Fantastic customer service. They even take an extra mile calling in to check if everything is okay after check-in. Calls in to invite us for breakfast. Nice rooms and comfortable beds. Good water pressure too.
Kr
Ιούλιος 2024
I love love love the hot rain shower. The toilet is clean and spacious. The bed is a bit hard for me (that is just my preference), but the pillows are nice, and bedsheets are comfortable. The plugs are 3 pins, so Malaysians, you can use your electronics without the need for an adapter. Would definitely stay here again.
Selianaabdon
Φεβρουάριος 2025
Breakfast could be more varieties.. but overall is good. Some food needed to be warmed up 😃 Ramzi & Anwar are doing their job very well 👍 Ridwan (security guy), very professional, very friendly and very helpful. Always out of his way to give better service to the customers.. Ridwan solved the accident of my guest’s car at car park nicely 👍 Ridwan also always get out into the main road outside the hotel to direct the driver of my Grab car I ordered. Very pleasant guy 🙏
Tati
Νοέμβριος 2024
The hotel was great. The breakfast was good. The wifi was excellent and the hotel was located directly opposite the bus tansjakarta system. Could not fault the actual hotel.
Mrplodge
Μάρτιος 2025
First time staying in Matraman area. Surprisingly I had a nice experience especially with 3 staffs. Mr Harun, receptionist on duty on my second day of stay, was very helpful when I had a problem with the noise from the water piping above my room. He quickly suggested me to change room and also gv a late check out up to 3 pm. Mr Anwar, from the kitchen, quickly cooked a vegetable for me ,upon my feedback about one of the vegetable that's too hard to chew. Ms Trivena, a student trainee , has been so helpful anytime I need some assistance. I will return to this hotel. Many thanks to Holiday Inn Matraman for the genuine hospitality on my stay 8-10 of March 2024. Food : 7.5/10 Service : 10/10 Room : 8/10 Best view I got is from room 805, the highest floor at this hotel. Sunrise on the left and mountain on the right. Night view : city light. Forgot to take picture!!!
Mkawuka
Μάρτιος 2024
We booked two connecting room and the hotel is able to accomodate it. The staffs are super friendly and helpful👌👌. I’m quite surprised to see Herman Miller chair in the room, it’s every product designer’s dream office chair.
Eddie
Ιούνιος 2024
Staff are friendly and helpful. Rooms are new and clean. Feel safe in the hotel area. There is a gym, amenities are good
Levina
Ιανουάριος 2025
Location is really central. For that, with such price and quality, I couldn't find any other options to compete. In addition to that Holiday Inn Express holds their quality and standard on top! 🙂
Fatmawati
Μάιος 2024
Room was very clean. Bed comfortable. Amenities all good.
Wan
Φεβρουάριος 2025
The room was amazing, I asked for a nice view and the reception gave us the front city view. I could watch the sunset, and Jakarta's amazing skyline. Bed, pillows and linens were so comfortable. Room was big and I love the lightings and the big TV as well, they didn't hurt my eyes when I work on my laptop. Love the working desk too! Breakfast was great, the coffee machine was a nice touch. The breakfast team was awesome, full of smile and always happy to help. We will be back for sure.
Grace
Ιούλιος 2023
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